KM Imports Inc | FAQs
431
page-template,page-template-full_width,page-template-full_width-php,page,page-id-431,ajax_fade,page_not_loaded,,qode_grid_1300,footer_responsive_adv,qode-child-theme-ver-1.0.0,qode-theme-ver-13.1.2,qode-theme-bridge,wpb-js-composer js-comp-ver-5.4.5,vc_responsive

FAQs

Here are some common questions and answers:
What is the metal product made of?

Steel drums or steel sheeting with a protective rust coating and paint.

Can the product be displayed outside?

We recommend indoors or on a covered patio. If displayed outside, we recommend spraying a second time with a clear varnish both front and back for added protection from the outside elements.

What are your business hours?

Monday – Thursday 9AM – 5PM, Fridays by appointment only

How do I order?

Quick Order Form on our website
Phone: 800-766-0480/407-366-4717
Fax: 407-366-5979
Email: sales@kmimportsinc.com

What’s your minimum opening order and reorders?

$100 for opening orders, $50 for reorders

What kind of payments do you accept?

Credit card, company check and cash. Company checks accepted and Net 30 terms upon approved credit. Please allow 2 weeks to process credit references.

How quickly will my order ship?

Most orders will ship within 1 to 2 days once received.

How will my order be shipped?

All orders are shipped by FedEx Ground or Priority Mail, which ever is cheapest, unless you request another method of shipping.

What about items that are out of stock?

In the event an item needs to be backordered, you will be called before it is shipped out.

Can we come to the warehouse to pick up our order?

Yes. Please contact us prior to coming. This is a working warehouse. You are welcome to come and pick out your own items directly or order ahead of time for us to have ready when you arrive.

In Stock & Ready to Ship

We generally ship orders within 24 to 48 hours

It’s All Caribbean Collection

Covers a wide variety of tropical decor designs and styles

Artisan's From Haiti

Our metal sculptures are hand made by Haitian artisans

Artisan's From Peru

Our clay handicrafts are produced using traditional ceramic techniques by skilled Peruvian artisans

Designed With Care

Handmade and hand painted from recycled materials

Superior Service

Our friendly professional staff provides quality customer service